Returns & Exchanges

At Avxnue, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Ensure all items are in their original unworn condition with tags attached, then securely pack them in the original shipping box if possible.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it to the outside of your package, covering any previous barcodes.

4

Drop Off and Track

Hand your package to the designated carrier and keep your receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing